Consumer Alerts

Consumer Alerts

February 27, 2014 – The Winter 2013/2014 issue of FDIC Consumer News discusses how to Be in Charge of Your Credit Cards by providing tips for choosing and using them. Also inside you’ll find articles on: protecting personal information and your money; tips for tax season; test your deposit insurance IQ; and more.
This issue is available on the FDIC’s website at FDIC Consumer News Winter 2013/2014.

Potential Debit Card Phone Scam
United Midwest Savings Bank has learned of a potential phishing scam targeting debit card holders. An automated telephone message is being made to customers stating your debit card has been temporarily disabled or closed. The message then proceeds to request your 16 digit card number, expiration date &/or PIN in order to re-activate the card. THESE CALLS ARE FRAUDULENT. HANG UP AND DO NOT PROVIDE ANY DETAILS. United Midwest Savings Bank will never solicit debit card information by automated message (including phone, text, email, and so on). If you responded to this or a similar message prior to learning of this scam, please promptly notify your local branch or call Customer Service at (800) 686-2052. If you need assistance after regular banking hours, please call (800) 528-2273 to report that your card has been compromised. The representative answering your after-hours call will immediately block the card and advise you to contact your local branch for a replacement card and additional assistance.

Potential Compromised Card Information at Various Merchants
As recent news reports have indicated, Target, Neiman Marcus and Michaels Stores have reported card compromises. As United Midwest Savings Bank learns of compromised cards, we will notify cardholders and promptly replace your card with a new card number. In the meantime, if you have used your card at any of these locations, we ask you to review your account history closely and contact your local branch or Customer Service at (800) 686-2052 for prompt replacement of your card. We also advise cardholders to review their account history on a regular basis using Internet Banking if you have access to this online service. At this time, reports indicate that these compromises may have started around early-to-mid-2013.

The Fall 2013 issue of FDIC Consumer News, titled More About Mortgages, provides information on new rules borrowers should know about and tips for avoiding scams. Inside you’ll also find articles on what to do when you have been turned down for a checking or savings account and other current topics.
This issue is available on the FDIC’s website at FDIC Consumer News Fall 2013.

September, 10, 2013 – The Summer 2013 issue of FDIC Consumer News provides valuable financial tips for seniors including tips to protect your finances, how to steer clear of scam artists, things to consider before borrowing against your home, and more.  It also discusses health savings accounts, help for student loan borrowers, and the comeback of the adjustable rate mortgage.  The issue is available on the FDIC’s website at FDIC Consumer News Summer 2013.

June 1, 2013 – June is National Internet Safety Month. Did you know that 54% of Americans are extremely concerned about the loss of personal or financial information? And that 96% of Americans feel a personal responsibility to be more secure online? The U.S. Department of Homeland Security, the Anti-Phishing Working Group and the National Cyber Security Alliance have developed the Stop.Think.Connect campaign to help make the internet a safer place for everyone. For more information, visit

May 22, 2013 – The Spring 2013 issue of FDIC Consumer News discusses how new technology can dramatically change the way that people manage and save money. This issue features timely topics such as banking in a high-tech world, dealing with debt collectors, finding affordable small loans, knowing your options after a branch closing or bank merger, and taking precautions before buying a bank certificate of deposit from a deposit broker. The issue is available on the FDIC’s website at FDIC Consumer News Spring 2013.

April 25, 2013 – The Consumer Financial Protection Bureau offers a tool to help college students and their families compare financial aid and college costs. If you have received financial aid offers, use this tool to understand how all those numbers impact your payments down the road. Visit the CFPB Paying for College website page for this and other helpful materials.

April 20, 2013 – Money Smart Week® is a public awareness campaign created by the Federal Reserve Bank of Chicago in 2002. Businesses, financial institutions, schools, libraries, government agencies and others come together once a year to stress the importance of financial literacy, inform consumers about financial resources, and provide free educational seminars and activities throughout the week. Programming is offered to all demographics and income levels. Topics include all facets of personal finance from establishing a budget to first time home buying to estate planning. Money Smart Week partners will be hosting their events April 20 – 27, 2013. For more information, visit

March 14, 2013 – The Winter 2012/2013 issue of FDIC Consumer News responds to some of the thousands of calls, letters and emails received each year from consumers who have a question relating to a loan, deposit or other banking product. This issue features practical tips and information about resolving common financial problems, avoiding scams, safely conducting mobile banking, and understanding federal deposit insurance coverage. The issue is available on the FDIC’s website at FDIC Consumer News Winter 2012/2013.

March 1, 2013 – In observance of National Consumer Protection Week (NCPW) March 3-9, the FDIC has compiled a list of some of the most popular articles from its quarterly newsletter FDIC Consumer News. The list can be found at “The FDIC recognizes the importance of providing customers with useful information to help them make informed decisions about their money and to protect themselves against scams,” said Chairman Martin J. Gruenberg. Examples of articles that are featured on the FDIC’s web page for NCPW include: how to shop for an auto loan; advice on borrowing money to pay for college; how long to keep documents such as bank statements and credit card bills; and tips for managing a mortgage.